FAQ

Ticket prices vary depending on the distance, type of service (e.g., standard, express, luxury), and other factors set by the bus company. Prices will be displayed once you select your route and travel date.

We accept a variety of payment methods, including credit/debit cards and other popular online payment gateways. You can also use mobile wallets such as Google Pay, Paytm, Apple Pay and etc for quick transactions.

Yes, we offer a wide range of discounts for our customers, and you can explore all available deals in the Offer's Zone.

To cancel your ticket, go to the "My Tickets" section in the app, select the ticket you want to cancel, and tap the "Cancel Ticket" option. Follow the prompts to confirm the cancellation.

Unfortunately, missed buses are usually not eligible for refunds. We recommend cancelling as soon as you know you won’t be able to make your trip.

Unfortunately, modification of bookings is not currently available, but you can cancel your booking and rebook for a different date, time and seat.

Some bus operators may charge a cancellation fee, which will be deducted from the refund amount. Details about any applicable fees will be displayed before you confirm the cancellation.

Go to the "Tickets" section, choose your route, select your travel date and time, and complete the payment process.

If you have the WeeBus app, your ticket will also be available in your "My Bookings" section. You can access it anytime and show it directly from your mobile device when boarding the bus. Once your booking is confirmed, you will receive an e-ticket to the email address you provided during the booking process, as well as to your Whatsapp and via SMS. This e-ticket will contain all your travel details, such as departure time, bus number, seat number, and a unique booking reference.

No, you do not need to print your ticket!

You can simply show your e-ticket directly from your mobile device when boarding the bus.

We always strive to minimize delays, but if they do happen, we are here to ensure you have the best possible experience. If you need more assistance during the delay, don’t hesitate to reach out to our customer service.

Yes, you can definitely book a ticket for someone else on WeeBus. During the booking process, you will be asked to enter passenger details. You can enter the details for the person you're booking the ticket for.

Yes, you can choose your own pickup and drop-off points on WeeBus, as long as the location is available on the route you're booking.

Visit our website or mobile app to access our Support section, where you can get immediate assistance by call or email. Our customer support team is available 24/7 to ensure you have a smooth experience with WeeBus.

After your journey with WeeBus, you will receive a feedback link via email or SMS. This link allows you to provide feedback or report your problem. We appreciate your feedback and are always ready to help resolve any issues.

Yes, you can easily view your booking history with WeeBus.

To access your past bookings, simply follow these steps:

  1. Log in to your account on the WeeBus website or mobile app.
  2. Go to the "My Bookings" section, where you'll find a detailed list of all your previous bookings.
  3. You can view the travel dates, routes, and booking details for each trip you’ve taken.